1. Purpose and Scope of Application
These General Conditions are intended to regulate the relationship between EDDYROOMS, S.L. (Hereinafter referred to as THE COMPANY) and you (hereinafter the Customer), relating to the services provided by THE COMPANY, short-stay accommodation apartments, owned by EDDYROOMS, SL, legally constituted company, B-66127903.
1.1. Make a Reservation.
The customer can book to the Company through various means to make a reservation of their services. Or by request of reservation, filling in the form of request of reservation of the web page of the Company. Through external customer booking applications such as Booking.com. By sending an email or finally by direct call as long as none of the above has been performed.
2. Acceptance and acceptance
The acquisition of the condition of CLIENT will be obtained at the moment in which the present General Conditions are accepted expressly and the novelties that may be produced in the clauses of the General Conditions are made and without being applicable after the moment of The reservation of ONE STAY and / or STAY + PACK ACTIVITIES, whether or not you have already obtained the services provided by THE COMPANY (commitment to pay a reservation according to its conditions), during the use of the services and / or up to Terminate or cancel this reservation or reservation commitment by means established in these conditions and / or conditions of the reservation page in which that condition is acquired as a customer.
If the Client wishes to read the General Conditions in more detail, can print on paper or save the document in electronic format.
THE COMPANY will send to the Client, once expressly accepted the present General Conditions, a writing that serves for the purpose of the contracting effected, with all its terms and instructions, by electronic mail, before 48 hours after become himself a customer. These conditions do not exonerate, but rather complement the general conditions of the booking page if this is an external booking client website such as: BOOKING.COM.
THE COMPANY informs you that archive the electronic documents in which the RESERVATIONS are formalized.
3. Prices, Form of Payment and Cancellation.
Prices applicable to reservations and services such as complementary activities are subject to changes without prior notice and depending on market supply, demand, season and / or promotions in effect at that time.
3.1.1. Way to Pay
You will never pay a reservation in advance unless the booking conditions indicate otherwise. Every time the customer makes a reservation they are asked for the payment details (debit or credit card number) this does not mean that any price will be charged for the reservation. For the complementary services such as yoga, massages, sauna or dance classes, they can be processed through a different payment gateway and the conditions of the same must be followed since they can operate under a reduced number of seats per activity.
Cancellations must be made under the conditions of hiring a reservation, accepting the penalties if they exist and should be applied. Reservations obtained through external reservation client applications, such as Booking.com, must be canceled on the same platform where they were contracted.
4. Complementary services.
The company offers complementary services to accommodation reservations, such as yoga, dance, chiromassage and sauna classes in facilities located at the same address where the company is located: Calle Girona, 46, principal, 08009 Barcelona.
All conditions subject to the use and enjoyment of these complementary experiences are written on their respective website ( see(in spanish) conditions) and will have a small Extract with a link to the complete conditions in the brief that serves for the purposes of the contracting effected that will be sent via email, before 48 hours of contract / booking as client, provided a RESERVATION + PACK ACTIVITIES.
5. Personal Data and Business Communications
In accordance with Organic Law 15/1999, of December 13, on the Protection of Personal Data, the Client is informed that the personal data provided will be incorporated into a file owned by THE COMPANY for the management of The commercial relationship, as well as for the promotion of THE COMPANY services, both by written and electronic means called “users of web pages”.
Customer may exercise the rights of access, rectification, cancellation and opposition, as well as to revoke the consent for the sending of electronic commercial communications, by means of a written communication addressed to THE COMPANY located at Calle Girona, 46, principal, 08009 Barcelona, as well As sending an email to the address: email@example.com, or by calling the Customer Service number: +34 679 900 820
6. Good faith and diligence
Whole parts undertake to fulfill the Contract, exercise the rights and fulfill the obligations arising from it at all times in accordance with the strictest requirements of good faith and diligence.
7. Jurisdiction and Applicable Law
In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, the Courts and Tribunals that, if applicable, will be aware of the matter, will be the ones that have the legal regulations applicable in matters of competent jurisdiction, in Which is addressed, in the case of final consumers, to the place of fulfillment of the obligation or to the address of the purchaser.
All this without prejudice to the ability of the Client to go to the Consumer Arbitration Board of its demarcation.
In the case of a business client, both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Barcelona (Spain).
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